Privacy Policy

At rivope.com, accessible from https://rivope.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by rivope.com and how we use it. It has been specifically designed to comply with international data protection standards and the strict merchant compliance requirements of global financial platforms like Payoneer.

  1. General Information & Data Controller
    The data controller responsible for your personal information under this Privacy Policy is:
    Name: Yassine Mohammed Bouazza
    Address: 326 Teaberry AVE, Moncton, NB E1G 6E6, Canada
    Phone: 514-961-3563
    Email: support@rivope.com
  2. Information We Collect
    We only collect personal information that is absolutely necessary for the performance of our web creation and technical support services. This may include:
  • Identity & Contact Data: Name, email address, physical billing address, phone number, and business details.
  • Technical Credentials & Access Data: Temporary login details for WordPress dashboards, Elementor accounts, hosting providers (such as Namecheap nameservers or cPanel), and DNS settings, provided directly by you to allow technical interventions.
  • Log Files: rivope.com follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
  1. How We Use Your Information
    We use the collected information to deliver our website creation services, specifically to:
  • Provide, operate, and maintain our web design and development services.
  • Improve, personalize, and expand our technical troubleshooting capabilities.
  • Communicate with you regarding service delivery, software updates, or technical support requests.
  • Process invoices and handle commercial communications.
  • Prevent fraudulent activities, spam, and protect the security of our infrastructure.
  1. Financial Transactions & Payment Architecture
    Important Payment Notice for Compliance & Auditing: Please note that rivope.com does not integrate an automated online payment gateway on this platform. We do not process, store, or collect credit card information directly through our server or any third-party gateway plugin. All commercial transactions and settlements for our customized web creation and engineering services are completed exclusively via direct bank transfers and wire transfers to our verified corporate billing accounts.
  2. Third-Party Service Access & Security
    In the course of performing web design, speed optimization, and hosting configurations, we may temporarily access your third-party infrastructure (e.g., Namecheap hosting, registrar accounts, or premium Elementor licenses). We enforce strict security rules:
  • We never store credentials permanently; all temporary access tokens and passwords are securely deleted once the task is completed.
  • We do not share, sell, or rent your personal infrastructure data or personal information to any third-party marketing networks.
  1. CCPA & GDPR Data Protection Rights
    We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
  1. Consent
    By using our website or ordering our services, you hereby consent to our Privacy Policy and agree to its terms.